[#article-topic-1]Introduction[#article-topic-1]
Call Waiting is a feature that easily lets a person, busy on the phone, be notified that another call is incoming. In this way, the person has the opportunity to end the existing call and answer the incoming call instead.
[#article-topic-2]Call Waiting[#article-topic-2]
- From the user dashboard, locate and click on User Service Settings.
![portal dashboard](https://assets.website-files.com/61aac8004f0061d521970a41/61d606febeac885917a4bf8e_dWfCX0RHYGD8j4v_UuLUy7muD8syxe3fKSSvZlCtOlax18PrEyKgJjP5hUp-gIUVGdiB2jXCewaxgWsSPEP9KTeCps9h7YO5FV2XP8y-CmSgZYHMlI-4lJd4EThLq2-hnprCaUyk.png)
- The Services page will appear.
- Proceed to locate and click on Call Waiting. This will give you access to the Call Waiting configuration page.
![call waiting](https://assets.website-files.com/61aac8004f0061d521970a41/61d60ea1d7eb92333ebb4cc7_WVFlkjhzc0fpumjIiaWXqpQ3ddea7zkuKLGBFFec_sCwkI7mekZPUY2Ar93te6P_pGcflKOS-Y-nRkUYSdR6lXXmAuDpWgjm8gpOGGNuongXPbyCpx6lPcM8eM6BoiaN9w4cK980.png)
To Configure Calling Line ID Blocking on Call Waiting:
- Click on the Settings icon within the Call Waiting table to configure this feature.
- Proceed to check the checkbox next to Is Active to enable this feature.
- You can also disable the Calling Line ID Blocking by clicking the checkbox next to Disable Calling Line ID Blocking.
- When complete, click the Save button to save your changes.
![edit call waiting](https://assets.website-files.com/61aac8004f0061d521970a41/61d60ea1bcc70002a67d596e_aAPA0JEzWJFzikKcjU0sKL5s_2Mlp-6MPsZ_s22m4IHapxiV2c-hAcGX0X811cwnE_Bd7vbgfF179Nn5mnKrk8AMd96qvJJVqNla1MFA3mwTIQ48zy368AURjQ_YvQZ7bMVplt-b.png)
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