Service Features - Call Notify


Call Notify contacts you by email when incoming calls match your pre-defined criteria. This can be a list of up to 12 phone numbers, a specified time schedule, or a specified holiday schedule. The criteria can be combined, such as an incoming call from this number AND within business hours AND during the workweek.

[#article-topic-2]Call Notify[#article-topic-2]

  1. From the user dashboard, locate and click on User Service Settings.
portal dashboard
  1. The Services page will appear. 
  2. Locate and click on Call Notify. This will give you access to the Call Notify configuration page.
call recording

To Configure Call Notify:

  1. Click on the Settings icon within the Call Notify table to enter your email address.
  2. Enter a valid e-mail address.
  3. Click Save when finished.
notify email address

[#article-topic-3]Adding Criteria[#article-topic-3]

Criteria allow you to apply specific call settings at different times of the day or week.

  1. From the Call Notify page, click the Settings icon within the criteria table.
  2. Under the General Settings sections, click Is Active if you wish to enable these settings to the specific Anywhere Number.
  3. Enter a name for the criteria you want to impose.
add new call notify
  1. Next, select the Time and Holiday Schedules. Under Time Schedules, you have the following items to choose from:

           a. Every Day All Day
           b. User-Created Schedules. (These are schedules created by you within the User Schedules tab via the dashboard. To create a schedule, follow the steps within the User Schedules guide.)

    You also have the option to choose a Holiday Schedule from the drop-down menu.
  2. Select where you want to receive calls from the following options:

           a. Any Private Numbers
           b. Any Unavailable Numbers
           c. Specific Numbers - If choosing this option, use the fields below to enter valid 10-digits numbers.
  3. Finally, select your Call To Number by clicking on the number you wish to choose.
  4. When complete, click Save.
back to top button

Don't forget to check out our blog.