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[#article-topic-1]Introduction[#article-topic-1]
Call Forwarding Not Reachable allows you to forward all of your incoming calls to a different phone number when your device is not accessible. Your calls will be automatically forwarded to the number provided until the device becomes available again.
[#article-topic-2]Call Forwarding Not Reachable[#article-topic-2]
- From the user dashboard, locate and click on User Service Settings.
![portal dashboard](https://cdn.prod.website-files.com/61aac8004f0061d521970a41/61d606febeac885917a4bf8e_dWfCX0RHYGD8j4v_UuLUy7muD8syxe3fKSSvZlCtOlax18PrEyKgJjP5hUp-gIUVGdiB2jXCewaxgWsSPEP9KTeCps9h7YO5FV2XP8y-CmSgZYHMlI-4lJd4EThLq2-hnprCaUyk.png)
- The Services page will appear.
- Click on Call Forward Not Reachable. This will give you access to the Call Forwarding Not Reachable configuration page.
![call forwarding not reachable, user service settings](https://cdn.prod.website-files.com/61aac8004f0061d521970a41/61d60a258403736b35596f75_LqnSV2vIQ5XJTKyAvX0k9kwsCutL8ZfTT8p7SUmK9gPCufhUJKuO_56HwgIsebXVS0wzmq8eWvd54LqFXCBHHUIRqxHctOFkkpxm-12n0phmCUCJAnYEyu7MbxZoIuASQqPskqBD.png)
To Configure Call Forwarding Not Reachable:
- Click on the Settings icon within the Call Forwarding table.
- Check the checkbox next to Is Active to enable this feature.
- Enter a valid 10-digit Forward - to number.
- Click Save when finished.
![edit call forwarding not reachable](https://cdn.prod.website-files.com/61aac8004f0061d521970a41/61d60a25911ebac8af75773f_eoKN2ezSgnV4keuOAxNftp7-oE7-57Y9TAjm7SuG_UVD-nwtWRFQoqQSs4-VNVfcZ0SjEmB9GbXGbjzNIWIrlo7Ymn9394YiNHv7OHLg7MoIbyCl4Oq0dSaYgE50nbcgIhPJJXci.png)
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