[#article-topic-1]Introduction[#article-topic-1]
Call forwarding is a phone management feature that redirects incoming calls to an alternate number. It is commonly used to forward calls from an office phone to a user’s cell or home phone, or a colleague’s number.
Call Forwarding Always reroutes all incoming calls to any destination you choose.
[#article-topic-2]Call Forwarding Always[#article-topic-2]
To forward all incoming calls to another number:
- From the main dashboard, locate the Calling Features panel. Find Call Forward Always and click on the toggle button, the Call Forwarding Always window will appear.
![portal dashboard](https://assets.website-files.com/61aac8004f0061d521970a41/61d469f927d961f5b2186bae_Pe3_5ZuwWs87na1TnYpA-pcWNAmDrsUUqXSF8NyLE4SdB_MrDC9m2qSLUAZB0b4MyD-l04jmqImMKUdic0Xikwv5tTxe6R2yuJarEJqUUQ7TBqxbeOSENW6GAU1i_3ATkGVrBZnQ.png)
- In the General Settings section, check the Is Active checkbox to activate this feature.
- Optionally, you can enable a Ring Reminder. If enabled, a brief tone will play on your desktop phone when a call has been forwarded. To enable, check the Is Ring Splash Active checkbox.
![edit call forward always](https://assets.website-files.com/61aac8004f0061d521970a41/61d47b17af1fb268307f5b6c_aItXJJGcr7CETMuYTDYQa-a_v9nQckGTfQNYJ3Sh9ZnmTGDcMRCrEj35cYTt5_FfBuwBjuZ5ntuVxBVeD6hYB6vVbyudKHEUXu43uJrU97Co_-ec-0kM0mrJza0lhDxKZMBcTX_V.png)
- Enter a valid 10-digit phone number or extension that the incoming calls will be forwarded to.
- Click Save.
To disable Call Forwarding Always, click on the toggle button again. This will deactivate this feature and incoming calls will return to normal.
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