[#article-topic-1]Departments[#article-topic-1]
The Departments section of the admin portal lists all the departments in your group. A department is a subset of users within a group, and users are individuals within a group or department. Creating departments allows you to create a department administrator, who can then control a small subset of users.
As a group admin, you can add, modify or remove departments, as needed. This guide reviews those steps.
[#article-topic-2]Add a Department[#article-topic-2]
- From the group dashboard, select Departments from the left-hand menu.
![portal dashboard departments tab](https://assets.website-files.com/61aac8004f0061d521970a41/61bcca90e99f825a2e6232d8_GMUd2c1M-Nl8OWSDiuce5OucZVjBiPmtha7RwkM87KQJ1bOvqxIZCVAYOdMtp2iBhNflEW9fcIEQOp5dTQkzYuSy6DfRxgt26HYAkLVdwCjo9GTosUBZJeA0G361pjoiOonJjkOC.png)
- Here you will see a list of departments assigned to this group/location. To add a department, select the Plus icon.
- Enter the Name of the department.
- If applicable, enter the Parent of the department.
- Enter the Calling Line ID Name (CLID).
- If applicable, assign the department a phone number in the CLID Number field.
- Select Save to save your changes and add the department.
![create department](https://assets.website-files.com/61aac8004f0061d521970a41/61bcca8f4537fa43e99eff70_MunBxGxDTPqB0itJ_49k1qLdlZKFNX3QgDegrX1fvDPvADOP9cgjvOeoqSVkCmGoSgg0QKrSn6OnGvM1mbISwWYM8BCm09LFLTx0Wi6p3PkPgk3cJtzzzhm5Ylr3w_KQw3CCaXK2.png)
[#article-topic-3]Modify a Department[#article-topic-3]
Once the department is created, you can modify the settings or add an administrator at any time.
- From the departments page, select the department to modify.
- Select the Settings icon in the upper, right-hand corner.
- The Edit Department pop-up will appear. Modify the areas needed and select Save to save your changes.
![department edit settings](https://assets.website-files.com/61aac8004f0061d521970a41/61bcca8fe99f82e6856232d7_r5Xl-hnFmh0BPggGzFNx34iDfYEGhMxeg56ShXYeyxUTy2L7bPz0DtOxqsEvjunAezrK1I9OA4CF2qjT9BFPTZdOM4HjFPIzr-45AT0oDAZ3jVNXmex5vAe6VZ3Q6T9lONpD2l2J.png)
- To add an administrator to a department, select the Administrator tab.
- Select the Plus icon.
- Enter the User ID and Domain for the administrator.
- Select Department next to Type.
- Enter the Last Name, First Name, Password and Language.
- Select Save to save your changes and add the department admin.
![add new department administrators, admin portal](https://assets.website-files.com/61aac8004f0061d521970a41/61bcca8f5a7b22607524c93a_eG2zhKeRYLeK38yaVDC80WjAq5FoHzl4C9LZbeoxyX0rODKRdxtceNnzXCLLZZySi_qLzeEfKdgIs8wjm0snufw3e4xgVBp0TbUpRWmUQqlaPQ7Ik-ByZeINxWy-K5J0VfyBL-AI.png)
[#article-topic-4]Delete a Department[#article-topic-4]
- From the departments page, select the department you would like to remove.
- Select the Settings icon in the upper, right-hand corner.
- The Edit Department pop-up will appear. Select Delete to remove the department. You will be prompted to confirm.
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