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[#article-topic-1]Call Pickup[#article-topic-1]
The Call Pickup service enables a user to answer any ringing line within their assigned Call Pickup group location. Administrators can assign users to create a Call Pickup group. In this guide, we’ll review how to create a new Call Pickup group and edit an existing Call Pickup group.
[#article-topic-2]Create/Modify a Call Pickup Group[#article-topic-2]
Administrators can set up and modify Call Pickup groups within the admin portal. To view and modify a Call Pickup group, follow these steps:
- From the group dashboard, select Call Pickup under Group Services.
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- To add a Call Pickup group, select the Plus icon.
- To modify an existing group, click on the group name.
- Here you can modify the Call Pickup name and add/remove users to the Call Pickup group.
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- Save your changes.
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